Privacy Policy

Welcome to Olmo’s Privacy Policy (“Privacy Policy” or “Policy”).

Olmo Trends Pvt Ltd and its affiliates (collectively, “Olmo”, “we”, “us”, or “our”) operate the brand Olmo, a digital health platform focused on providing access to dermatology-related information, consultations, reviews, and structured care programs through web-based and mobile solutions.

We are a private company incorporated under the laws of India, having our office at:

3rd Floor, No 80/3, Workflo Ranka Junction,
Vijinapur Village, Old Madras Road,
K R Puram, Bengaluru, Karnataka, India – 560016

This Privacy Policy explains how we collect, store, use, process, and disclose personal data when you access or use the Olmo platform, including our website, community features, consultations, and related services (collectively, the “Platform” and “Services”).

Unless otherwise defined, capitalised terms used in this Policy shall have the same meaning ascribed to them in our Terms and Conditions available on the Platform. This Policy should be read together with the Terms.

By using the Platform or Services, you confirm that you have read, understood, and consent to the data practices described in this Policy.

1. Background

(a) How this Policy applies

This Policy applies to individuals who access or use the Platform or avail any Services offered through Olmo.

By using the Platform, you consent to the collection, storage, use, processing, and disclosure of your personal data as described in this Policy.

(b) Review and updates

We may review and update this Privacy Policy from time to time. You are encouraged to review it periodically.

(c) Third-party services

The Platform may contain links to third-party websites or services (“Third-Party Services”). Olmo is not responsible for their privacy practices.

2. Information we collect

We collect personal data only to the extent necessary to provide our Services.

Contact data: Name, email address, phone number, location, or address.
Identity & profile data: Name, username, profile information, photographs, age or age range, and gender.
Health-related data: Health concerns, images uploaded, consultation records, and care programs.
Communications data: Chats, feedback, and communications.
Technical data: IP address, browser, device, and usage patterns.
Transaction data: Payment confirmations and references.
Usage data: Booking history and navigation behaviour.